Returns & Refunds

At Side Quest Co., we want you to love your purchase. Because many of our products are made to order or delivered digitally, our return policy is outlined below.

Physical Products

All physical products are made to order specifically for each customer. Because of this, we do not accept returns or exchanges for:

• Change of mind
• Buyer's remorse
• Ordering the wrong item
• Personal preference

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 30 days of delivery.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• A brief description of the issue
• Clear photos of the item and its packaging

If the item is confirmed to be damaged, defective, or incorrect, we'll gladly arrange a replacement or refund at no additional cost.

Digital Products

Due to the immediate and irrevocable nature of digital downloads, all digital product sales are final.

We do not offer refunds, returns, or exchanges for digital products once they have been purchased.

If you experience any issues downloading or accessing your files, please contact us. We'll be happy to help ensure you receive your purchase.

Contact Us

If you have any questions or experience an issue with your order, please don't hesitate to contact us. We'll do our best to resolve the situation as quickly as possible.